We want every outdoor explorer to love their gear. If you’re not satisfied, Uma Journeys offers a simple return and refund process.
Returns accepted within 3 days of delivery.
Items must be unused, in their original packaging, and include all tags or accessories.
Proof of purchase is required.
Used, worn, or damaged gear not caused by shipping.
Clearance or final-sale products.
Contact us to initiate a return.
You’ll receive a return authorization and instructions.
Ship items securely in their original packaging.
Refunds are processed within 7–10 business days after receiving the returned item. Refunds are issued to the original payment method.
If you wish to exchange an item (size, model, or product), mention it when submitting your return request.
